WEBVTT NOTE This file was generated by Descript 00:00:00.050 --> 00:00:01.820 Picture this, we've all been there. 00:00:01.999 --> 00:00:05.420 You are working in a product and a Tooltip shows up. 00:00:05.690 --> 00:00:06.440 It's an essay. 00:00:06.739 --> 00:00:07.790 You're not gonna read that. 00:00:07.819 --> 00:00:08.809 You click out of it. 00:00:08.959 --> 00:00:10.129 Nobody has time for that. 00:00:10.340 --> 00:00:12.649 So your Tooltip is already friction. 00:00:12.920 --> 00:00:15.590 You're asking people to read something right in the middle of their 00:00:15.590 --> 00:00:19.381 workflow, and if it's long-winded, you're motivating them to ignore it. 00:00:20.180 --> 00:00:23.450 Our suggestion is keep your copy clear and concise. 00:00:23.660 --> 00:00:27.660 Your words need to offer immediate value relevant to the user's situation. 00:00:27.905 --> 00:00:29.975 Great copy equals great Tooltip.