WEBVTT NOTE This file was generated by Descript 00:00:00.040 --> 00:00:01.250 Arielle Alipio: My name is Arielle. 00:00:01.330 --> 00:00:04.630 I immigrated to Canada in 2019. 00:00:04.690 --> 00:00:08.665 Before that I was living in Hong Kong with my husband. 00:00:08.725 --> 00:00:13.705 When I started bookkeeping in Canada, I started working for an 00:00:13.705 --> 00:00:16.585 accountant part-time on minimum wage. 00:00:16.945 --> 00:00:22.105 And two years later I run a successful bookkeeping firm. 00:00:22.105 --> 00:00:25.315 And my firm now does five figures a month. 00:00:25.708 --> 00:00:29.908 Client Hub was really one of the things that really helped 00:00:29.908 --> 00:00:31.918 me scale and be successful. 00:00:31.918 --> 00:00:34.771 Starting out, you get all of these recommendation, you go through the 00:00:34.771 --> 00:00:39.385 forums and people are like, use this app for this and this other app for this. 00:00:39.385 --> 00:00:45.110 And it just came to the point where I was paying for all these 00:00:45.110 --> 00:00:48.710 different softwares and all of these different solutions and things were 00:00:48.710 --> 00:00:50.280 just slipping through the cracks. 00:00:50.300 --> 00:00:54.614 because I had a project management software, I had a time tracking software. 00:00:54.945 --> 00:00:57.375 Client Hub really streamlined all those things. 00:00:57.405 --> 00:01:01.005 Especially the client tasks feature. 00:01:01.455 --> 00:01:02.145 Oh my God. 00:01:02.355 --> 00:01:03.435 It is a lifesaver. 00:01:03.435 --> 00:01:06.585 You don't know how many times you have to like chase clients down. 00:01:06.632 --> 00:01:07.592 Please give me this. 00:01:07.592 --> 00:01:08.642 Please give me that. 00:01:09.062 --> 00:01:12.662 That is actually one of the things that really helped me scale and 00:01:12.662 --> 00:01:16.698 really helped me differentiate myself compared to other bookkeepers. 00:01:16.698 --> 00:01:21.078 Just because I do have this kind of client portal where they can sign in. 00:01:21.078 --> 00:01:25.218 And it's just a whole different experience compared to other firms 00:01:25.218 --> 00:01:28.938 that maybe are just starting out and still trying to figure things out. 00:01:28.938 --> 00:01:33.278 I think it gives some very professional look and also it's very centralized. 00:01:33.746 --> 00:01:40.471 When I found client hub, I think I was around maybe 15, 15 clients, and 00:01:40.471 --> 00:01:45.506 I don't know if I could have grown as fast if I didn't have Client Hub. 00:01:45.536 --> 00:01:49.346 Just because I would always be double checking, triple checking, like in 00:01:49.346 --> 00:01:53.366 Client Hub, it's either there, or it's not there it's done or it's not done. 00:01:53.366 --> 00:01:55.946 It's, you know, like you can see it very clearly. 00:01:56.233 --> 00:01:57.493 It's a lifesaver. 00:01:57.878 --> 00:02:01.148 I piloted it with a couple of clients in the beginning. 00:02:01.448 --> 00:02:05.438 And when they mentioned that they did really, really like it, especially 00:02:05.438 --> 00:02:09.238 the phone app, because they can classify client tasks on the go. 00:02:09.275 --> 00:02:12.222 The fact that they can just go on their phone on the client hub, 00:02:12.252 --> 00:02:16.152 mobile app, and quickly like in a push of a button, respond to all 00:02:16.152 --> 00:02:17.682 the client tasks that they have. 00:02:17.982 --> 00:02:21.132 That was the number one thing people really loved about it. 00:02:21.472 --> 00:02:25.852 I would love to be able to connect with other accountants and bookkeepers. 00:02:25.852 --> 00:02:30.082 So if you have any questions you want to reach out to me, I'm more 00:02:30.082 --> 00:02:31.822 than happy to answer your questions. 00:02:32.142 --> 00:02:37.342 You can check out my YouTube channel fixmybooks.ca and I hope to see you there.